Hilton Head Plantation Property Owners' Association 2025 Annual ReportPerformance report inferred from the Hilton Head Plantation Property Owners' Association 2025 Annual Report.Submitter's Note: The content of this StratML rendition has been inferred from the source with the assistance of ChatGPT. Source (PDF): https://engage.goenumerate.com/s/hhppoa/public/10787/Annual_Report_2025.pdfHilton Head Plantation Property Owners' Association, Inc.HHPPOA_fcd8eb4c-10f8-11f1-b219-cefd61babdf6Community association serving Hilton Head Plantation, Hilton Head Island, South Carolina. Property status (12/31/24): 3,711 acres; 72 miles of roads; 88 lagoons; 4,247 family dwelling units; 65 undeveloped lots; total 4,312.Hilton Head Plantation Property OwnersMembers of the Association and residents of Hilton Head Plantation.Governance participationElect directors, provide feedback, volunteer, and comply with governing documents.PerformerBeneficiaryHilton Head Plantation Board of DirectorsElected nine-member policy-making board responsible for governance, oversight, financial stewardship, and resident communications.GovernanceProvide policy direction, oversight, and fiduciary stewardship.PerformerHilton Head Plantation POA StaffProfessional staff responsible for administration, operations, security, maintenance, community relations, lifestyle services, and communications.Service deliveryOperate and maintain community services and amenities.PerformerTown of Hilton Head IslandMunicipal partner providing fire services and leading Pine Island beach renourishment and groin projects described in the report.Project funding and deliveryFund and implement major coastal protection and beach projects affecting the community.PerformerBeneficiary Hilton Head Plantation continues to be the premier residential community in the Lowcountry_fcd8eef8-10f8-11f1-b219-cefd61babdf6 To ensure that our residents are safe, well-informed, and delighted to live, work, and play hereuuid-6b1f54a6c2b84f2b9fda6f6d3ac6f3a1 Fiscal responsibilityManage finances conservatively and transparently while sustaining services and assets.StewardshipPreserve community character, natural assets, and infrastructure through thoughtful planning and maintenance.SafetyMaintain a safe environment through security operations, traffic safety, and resident engagement.CommunicationKeep residents well-informed through effective print, digital, and livestreamed communications.CommunityFoster engagement, volunteerism, and inclusive participation in shared spaces and activities.GovernanceProvide effective governance, oversight, and stewardship of the Association, including transparent and conservative financial management and continuous improvement of administrative systems.uuid-2c0a0d1a3c7a4e3bb1a9e1b7f2db0f311Hilton Head Plantation Board of DirectorsGovernancePerformerGeneral Manager's OfficeProvides staff support to the Board and committees; oversees departments and coordinates core communications resources.AdministrationPerformerBudget varianceEnd the year with a positive budget variance and maintain conservative financial management despite rising costs.uuid-2b4b7f7cf7d2478eb70c1f4c9a44d63e1.11.1.1Budget variance positivityBinary (1=positive, 0=non-positive)uuid-9b8f6a3f6cf74dbbb8b7c84d0fe3d251PLACEHOLDER_12025-01-012025-12-311Ended the year with a positive budget variance.1.1.2Assessment increase rate (2026)Percentuuid-6e6b86a3a8b44b8da4aef7c9a53d2f7cPLACEHOLDER_22026-01-012026-12-315.72Minimal increase for the 2026 assessment.Online votingIncrease adoption of online voting for Board elections and improve participation through incentives and process improvements.uuid-90f9a6f6a6b649f0bfa1d52b0b0a3e7a1.21.2.1Online voting sharePercentuuid-6a1f2e6b0f7c4f4f8d8d6a71f58b3a2dPLACEHOLDER_32025-01-012025-12-3185Online voting exceeded 85% of eligible property owners.Historical comparator noted in report: in 2017, just under 50% voted online.Capital planningDevelop a comprehensive Long-Term Capital Improvement Plan (CIP) to prioritize and scope future development aligned with community needs while preserving property values and quality of life.uuid-6f2b3d1a6b0a4d58a2d2f3c2f24a2f611.31.3.1CIP development statusDescriptoruuid-0b4f6a7b6c8d4f6a9a2a6b4f7c8d9e0fPLACEHOLDER_42025-01-012025-12-31StatusCommissionedBoard commissioned Halff to develop a comprehensive Long-Term Capital Improvement Plan (CIP).Digital administrationModernize resident-facing administration and internal systems through implementation of Engage, including online payments and activity registration, while maintaining access to human support.uuid-7c9d2e1f3a4b4c5d8e9f0a1b2c3d4e5f1.41.4.1Engage platform administrative enablementDescriptoruuid-1d2e3f4a5b6c4d7e8f9a0b1c2d3e4f5aPLACEHOLDER_52025-01-012025-12-31CapabilityImplementedEnabled registration and payment for classes/activities and 2026 assessment payment through Engage; corrected initial issues.Capital assetsMaintain and improve physical assets, infrastructure, and common areas through road and leisure path projects, amenity refurbishments, and coordination with major external capital projects.uuid-3b7c9d2e1f4a4b5c8d9e0f1a2b3c4d5e2Maintenance DepartmentAsset maintenance and improvementPerformerTown of Hilton Head IslandBeach project deliveryPerformerBeach renourishmentSupport Pine Island Beach renourishment and stabilization projects led and funded by the Town of Hilton Head Island to protect stormwater systems and inland areas and enhance resident beach access.uuid-4f5a6b7c8d9e4f0a1b2c3d4e5f6a7b8c2.12.1.1Sand appliedCubic yardsuuid-8c7b6a5f4e3d4c2b1a0f9e8d7c6b5a4fPLACEHOLDER_62025-09-012025-12-31200000Approximately 200,000 cubic yards of sand applied to extend Pine Island beach.2.1.2Renourishment cost estimateUS dollars (millions)uuid-0f1e2d3c4b5a4c6d8e9f0a1b2c3d4e5fPLACEHOLDER_72025-01-012025-12-315Estimated cost exceeded $5 million; funded by Town sources (not POA assessment dollars).2.1.3Groin installation cost estimateUS dollars (millions)uuid-5f4e3d2c1b0a4c6d8e9f0a1b2c3d4e5aPLACEHOLDER_82025-01-012025-12-313.2Estimated groin installation cost approximately $3.2 million; funded by Town sources.2.1.4Revetment mass plannedTonsuuid-a1b2c3d4e5f64a7b8c9d0e1f2a3b4c5dPLACEHOLDER_92025-10-012025-12-318000Groins composed of 8,000 tons of revetment supported by approximately 300 geo-mats.Geo-mats referenced: approximately 300.RoadwaysComplete roadway milling/resurfacing and drainage upgrades to improve safety, stormwater flow, and infrastructure resilience.uuid-9e0f1a2b3c4d4e5f8a7b6c5d4e3f2a1b2.22.2.1Roadway milling and resurfacingSquare yardsuuid-b2c3d4e5f6a74b8c9d0e1f2a3b4c5d6ePLACEHOLDER_102025-01-012025-12-3140000Approximately 40,000 square yards of roadway milling and resurfacing completed.Leisure pathsRepair and maintain leisure paths and improve safety and sight distance through shoulder opening and encroachment trimming.uuid-c3d4e5f6a7b84c9d0e1f2a3b4c5d6e7f2.32.3.1Leisure path shoulder openingDescriptoruuid-d4e5f6a7b8c94d0e1f2a3b4c5d6e7f8aPLACEHOLDER_112025-01-012025-12-31ProgressCompleted (as appropriate)Landscape contractor focused on opening up shoulders of leisure paths to increase sight distances and enhance enjoyment.SecurityMaintain a safe, welcoming community through round-the-clock gate operations, patrols, resident engagement, traffic enforcement, and forward planning for technology-enabled efficiency.uuid-e5f6a7b8c9d04e1f2a3b4c5d6e7f8a9b3Security DepartmentLed by Chief of Security; responsible for gates, patrol, response, traffic enforcement, and violation notices.Safety servicesPerformerResidentsReport concerns and follow safety best practices; partner with security.Shared vigilancePerformerBeneficiaryVisitor processingOperate gates efficiently and courteously while processing high visitor volume.uuid-f6a7b8c9d0e14f2a3b4c5d6e7f8a9b0c3.13.1.1Visitors processedVisitorsuuid-1a0b2c3d4e5f4a6b8c9d0e1f2a3b4c5ePLACEHOLDER_122025-01-012025-12-31208187Processed 208,187 visitors across three active gates.Patrol coverageMaintain visible deterrence and rapid response through patrol operations across roads, leisure paths, and amenities.uuid-2b3c4d5e6f704a8b9c0d1e2f3a4b5c6d3.23.2.1Patrol milesMilesuuid-3c4d5e6f70814a9b8c0d1e2f3a4b5c6dPLACEHOLDER_132025-01-012025-12-31132355Logged 132,355 patrol miles.Service responseRespond to calls for service, including medical assists, resident assists, animal-related calls, alarms, and incident response.uuid-4d5e6f7081924a0b9c8d0e1f2a3b4c5d3.33.3.1Calls for serviceCallsuuid-5e6f708192a34b0c9d8e0f1a2b3c4d5ePLACEHOLDER_142025-01-012025-12-313585Responded to 3,585 calls for service.3.3.2Medical assistsAssistsuuid-6f708192a3b44c0d9e8f0a1b2c3d4e5fPLACEHOLDER_152025-01-012025-12-31536Medical assists (often first responder until EMS arrived).3.3.3Resident assistsAssistsuuid-708192a3b4c54d0e9f0a1b2c3d4e5f6aPLACEHOLDER_162025-01-012025-12-31940Resident assists (e.g., lockouts, wellness checks).3.3.4Animal-related callsCallsuuid-8192a3b4c5d64e0f1a2b3c4d5e6f7a8bPLACEHOLDER_172025-01-012025-12-31259Animal-related calls.Traffic safetyImprove traffic safety through enforcement, feedback signage, and traffic-calming measures.uuid-92a3b4c5d6e74f0a1b2c3d4e5f6a7b8c3.43.4.1Speeding citationsCitationsuuid-a3b4c5d6e7f84a0b1c2d3e4f5a6b7c8dPLACEHOLDER_182025-01-012025-12-31240Issued 240 speeding citations.3.4.2Traffic collisionsCollisionsuuid-b4c5d6e7f8a94b0c1d2e3f4a5b6c7d8ePLACEHOLDER_192025-01-012025-12-313030 traffic collisions (including three involving deer).Standards enforcementSupport community standards through POA violation notices, alarm responses, and requested security checks.uuid-c5d6e7f8a9b04c1d2e3f4a5b6c7d8e9f3.53.5.1POA violation noticesNoticesuuid-d6e7f8a9b0c14d2e3f4a5b6c7d8e9f0aPLACEHOLDER_202025-01-012025-12-31782Issued 782 POA violation notices.3.5.2Alarm callsCallsuuid-e7f8a9b0c1d24e3f4a5b6c7d8e9f0a1bPLACEHOLDER_212025-01-012025-12-31215Responded to 215 alarm calls.3.5.3Security checksChecksuuid-f8a9b0c1d2e34f4a5b6c7d8e9f0a1b2cPLACEHOLDER_222025-01-012025-12-313525Performed 3,525 security checks (983 requested by residents).MaintenancePreserve daily functionality, safety, environmental stewardship, and infrastructure resilience through routine maintenance, emergency response, and major improvement projects.uuid-0a1b2c3d4e5f4b6c8d9e0f1a2b3c4d5f4Maintenance DepartmentResponsible for daily operations, infrastructure upkeep, environmental stewardship tasks, and major projects across facilities and common areas.Operations and upkeepPerformerRoadway workExecute roadway, drainage, and leisure path repair projects to improve stormwater flow and safety.uuid-1b2c3d4e5f6a4b7c8d9e0f1a2b3c4d5e4.14.1.1Roadway milling and resurfacingSquare yardsuuid-2c3d4e5f6a7b4c8d9e0f1a2b3c4d5e6fPLACEHOLDER_232025-01-012025-12-3140000Approximately 40,000 square yards of roadway milling and resurfacing completed (maintenance program contribution as reported).Bocce courtsExpand bocce capacity and improve the bocce complex, including added shade and club-supported enhancements.uuid-3d4e5f6a7b8c4d9e0f1a2b3c4d5e6f7a4.24.2.1New bocce courts constructedCourtsuuid-4e5f6a7b8c9d4e0f1a2b3c4d5e6f7a8bPLACEHOLDER_242025-01-012025-12-312Constructed two new bocce courts with irrigation and drainage and improved amenities.Mosquito controlConduct monthly mosquito fogging from May through October while balancing environmental considerations.uuid-5f6a7b8c9d0e4f1a2b3c4d5e6f7a8b9c4.34.3.1Mosquito fogging eventsEventsuuid-6a7b8c9d0e1f4a2b3c4d5e6f7a8b9c0dPLACEHOLDER_252025-05-012025-10-316Monthly fogging conducted from May through October (last Friday of each month).Community standardsProtect harmonious living, aesthetics, and property values through covenants education/enforcement and architectural review oversight aligned with community guidelines.uuid-7b8c9d0e1f2a4b3c5d6e7f8a9b0c1d2e5Community Relations DepartmentCovenants administrationPerformerArchitectural Review BoardReviews and approves exterior improvements; enforces ARB guidelines; manages compliance deposits, fees, and fines.Design and construction oversightPerformerCovenants complianceInvestigate and process covenant violations, prioritize education, and apply fines/penalties to reduce misuse and protect community standards.uuid-8c9d0e1f2a3b4c5d6e7f8a9b0c1d2e3f5.15.1.1Non-moving covenant violations processedViolationsuuid-9d0e1f2a3b4c4d5e6f7a8b9c0d1e2f3aPLACEHOLDER_262025-01-012025-12-31807Investigated and processed 807 non-moving covenant violations.5.1.2Fine-letter sharePercentuuid-0e1f2a3b4c5d4e6f7a8b9c0d1e2f3a4bPLACEHOLDER_272025-01-012025-12-3150Over 50% of reported violations resulted in fine letters (reported as 'over 50%'; indicator records minimum bound).Report language: 'over 50% were fine letters'.Construction oversightMaintain architectural harmony and environmental stewardship by applying ARB guidelines, supporting homeowners through approvals, and managing construction activity.uuid-1f2a3b4c5d6e4f7a8b9c0d1e2f3a4b5c5.25.2.1Homes purchasedHomesuuid-2a3b4c5d6e7f4a8b9c0d1e2f3a4b5c6dPLACEHOLDER_282025-01-012025-12-31205205 homes purchased by new owners.5.2.2Villas/condos purchasedUnitsuuid-3b4c5d6e7f804b9c0d1e2f3a4b5c6d7ePLACEHOLDER_292025-01-012025-12-312424 villas/condos purchased by new owners.5.2.3New lot approvalsLotsuuid-4c5d6e7f80914c0d1e2f3a4b5c6d7e8fPLACEHOLDER_302025-01-012025-12-315Five unimproved lots approved for new construction.5.2.4New homes completedHomesuuid-5d6e7f8091a24d1e2f3a4b5c6d7e8f9aPLACEHOLDER_312025-01-012025-12-314Four new homes completed.5.2.5Active construction projectsProjectsuuid-6e7f8091a2b34e1f2a3b4c5d6e7f8a9bPLACEHOLDER_322025-12-012025-12-318Eight active construction projects reported.Resident storageProvide and manage RV/boat storage service for residents with controlled access and per-linear-foot annual fees.uuid-7f8091a2b3c44f2a3b4c5d6e7f8a9b0c5.35.3.1RV/boat storage spacesSpacesuuid-8091a2b3c4d54a2b3c4d5e6f7a8b9c0dPLACEHOLDER_332025-01-012025-12-31200Over 200 rental spaces available (indicator records minimum bound).Report language: 'over 200 rental spaces'.Lifestyle servicesDeliver inclusive recreational, educational, wellness, and community-building programs and events that strengthen resident connection and quality of life.uuid-91a2b3c4d5e64b7c8d9e0f1a2b3c4d5e6Lifestyle Services DepartmentProgram deliveryPerformerPOA-Sponsored ClubsResident clubs contributing events, engagement, and community connections; major adopters of Engage.Community engagementPerformerBeneficiaryPool accessProvide seasonal pool operations supporting resident recreation and social connection.uuid-a2b3c4d5e6f74c8d9e0f1a2b3c4d5e6f6.16.1.1Pool visitsVisitsuuid-b3c4d5e6f7a84d9e0f1a2b3c4d5e6f7aPLACEHOLDER_342025-04-012025-10-3148324Spring Lake Pool recorded 48,324 resident visits.Kids KampProvide an eight-week summer Kids Kamp with safe programming and improved registration convenience through online enrollment.uuid-c4d5e6f7a8b94e0f1a2b3c4d5e6f7a8b6.26.2.1Total Kids Kamp enrollmentParticipantsuuid-d5e6f7a8b9c04f1a2b3c4d5e6f7a8b9cPLACEHOLDER_352025-06-012025-08-31328Total Kids Kamp enrollment in 2025.6.2.2Weekly average registered enrollmentParticipantsuuid-e6f7a8b9c0d14a2b3c4d5e6f7a8b9c0dPLACEHOLDER_362025-06-012025-08-31205Registered weekly average enrollment.6.2.3Daily average attendanceParticipantsuuid-f7a8b9c0d1e24b3c4d5e6f7a8b9c0d1ePLACEHOLDER_372025-06-012025-08-31130Actual daily average enrollment/attendance.Resident travelProvide overseas excursions that foster community connection through shared experiences.uuid-0a9b8c7d6e5f4a3b2c1d0e9f8a7b6c5d6.36.3.1Residents participating in Ireland tripResidentsuuid-1b8c7d6e5f4a3b2c1d0e9f8a7b6c5d4ePLACEHOLDER_382025-03-012025-03-3157Third overseas excursion to Ireland with 57 residents.CommunicationsStrengthen trusted, accessible resident communications across print and digital channels, including Engage adoption, modernized websites, livestream transparency, and brand consistency.uuid-2c7d6e5f4a3b4c2d1e0f9a8b7c6d5e4f7Communications DepartmentInformation servicesPerformerCommunications CommitteeWorking groups supporting publication, handbook, and Engage content review.Oversight and supportPerformerEngage adoptionIncrease resident and club adoption of Engage as a digital hub for calendar, RSVPs, classifieds, and community communications, with training and support to reduce barriers.uuid-3d6e5f4a3b2c4d1e0f9a8b7c6d5e4f3a7.17.1.1Resident registration rate on EngagePercentuuid-4e5f4a3b2c1d4e0f9a8b7c6d5e4f3a2bPLACEHOLDER_392025-01-012025-12-3173As of year-end, 73% of the community had registered on Engage.PublicationExpand and improve Plantation Living to better reflect community life, reduce errors, strengthen consistency, and grow advertising revenue.uuid-5f4a3b2c1d0e4f9a8b7c6d5e4f3a2b1c7.27.2.1Plantation Living page countPagesuuid-6a3b2c1d0e9f4a8b7c6d5e4f3a2b1c0dPLACEHOLDER_402025-01-012025-12-3148Plantation Living expanded to 48 pages.7.2.2Advertising revenue (Plantation Living)US dollarsuuid-7b2c1d0e9f8a4b7c6d5e4f3a2b1c0d9ePLACEHOLDER_412025-01-012025-12-31212678Advertising revenue in 2025.7.2.3Advertising revenue growthPercentuuid-8c1d0e9f8a7b4c6d5e4f3a2b1c0d9e8fPLACEHOLDER_422024-01-012025-12-3124.99Advertising revenue increased by 24.99% versus 2024.Digital modernizationModernize digital presence with website redesign, dedicated SLRC website development, improved digital signage, and improved livestreaming and social channel growth.uuid-9d0e9f8a7b6c4d5e4f3a2b1c0d9e8f7a7.37.3.1Website modernization statusDescriptoruuid-0e9f8a7b6c5d4e4f3a2b1c0d9e8f7a6bPLACEHOLDER_432025-01-012025-12-31StatusRedesignedRedesigned hiltonheadplantation.com to improve navigation and user experience; developed dedicated SLRC website for early 2026 launch; upgraded back-gate electronic signage and software; refined meeting livestreams; grew YouTube and nearly doubled Instagram followers.Racquet sportsProvide a thriving racquet club experience through strong participation, inclusive events, facility improvements, and proactive operational planning.uuid-1f9a8b7c6d5e4f3a2b1c0d9e8f7a6b5c8Spring Lake Racquet ClubAmenity operationsPerformerCompetitive participationMaintain strong tennis participation through leagues and tournaments and support team advancement in regional competition.uuid-2a8b7c6d5e4f3a2b1c0d9e8f7a6b5c4d8.18.1.1USTA teams fieldedTeamsuuid-3b7c6d5e4f3a2b1c0d9e8f7a6b5c4d3ePLACEHOLDER_442025-01-012025-12-3138Fielded 38 USTA teams.8.1.2USTA teams advancing to SectionalsTeamsuuid-4c6d5e4f3a2b1c0d9e8f7a6b5c4d3e2fPLACEHOLDER_452025-01-012025-12-312Two Spring Lake USTA teams advanced to Sectionals.Inclusive hostingHost meaningful community events reflecting inclusion and volunteerism, including the Special Olympics Tennis Tournament.uuid-5d5e4f3a2b1c0d9e8f7a6b5c4d3e2f1a8.28.2.1Special Olympics hosting statusDescriptoruuid-6e4f3a2b1c0d9e8f7a6b5c4d3e2f1a0bPLACEHOLDER_462025-01-012025-12-31StatusHostedHosted the National Special Olympics Tennis Tournament at the Spring Lake facility._fcd8f2e0-10f8-11f1-b219-cefd61babdf62025-01-012025-12-312026-02-23https://engage.goenumerate.com/s/hhppoa/public/10787/Annual_Report_2025.pdf_fcd8f484-10f8-11f1-b219-cefd61babdf6OwenAmburOwen.Ambur@verizon.net